Oct 25, 2023
Meet Steve Goodrich. He's the author of Transforming Government from Congress to the Cubicle, CEO at The Center for Organizational Excellence, and a board members for the Shared Services Leadership Coalition.
In this episode, he describes his book (which you can purchase here) and how you can get involved in the Shared Services Leadership Coalition, which brings together government and industry leaders to find cost-saving solutions for the service you and your teams provide.
More about the SSLC:
SSLC’s Definition of Shared Services
SSLC defines “shared services” as the transformation of service
delivery in the Federal Government through implementation of
standardized, scalable capabilities, services, and technologies
that improve government operations and allow agencies to focus on
mission, while enhancing employee and customer experience in a
secure and efficient environment.
SSLC’s Mission Statement
SSLC’s mission is to support accelerated implementation of shared
services in government by: (1) educating the government about how
shared services work and deliver value to employees and citizens;
(2) providing technical assistance to help government modernize
successfully; and (3) advocating policies to accelerate shared
services modernization.
SSLC Goal Statement
SSLC’s goal is to promote and facilitate accelerated implementation
of shared services and related modernization initiatives in service
of the President’s Management Agenda objectives
of strengthening and empowering the Federal workforce,
delivering excellent, equitable, and secure Federal services and
customer experience, and managing the business of government to
build back better.
Value Proposition for Participation in SSLC Activities
SSLC is a community of government and industry leaders who share a
passion for accelerating the pace of shared services implementation
and government modernization. SSLC provides opportunities for
leaders to build relationships, learn from each other and become
shared services evangelists, thereby creating through their
combined efforts a force multiplier for cultural change necessary
to sustain government-wide transformation.